Refund and Cancellation Policy

Refund and Cancellation Policy

At HairWebsitedesign, we strive to provide the best digital marketing and website design services for our clients. However, due to the nature of our business, we have a strict refund and cancellation policy that you should be aware of before engaging our services.

**1. General Policy**
– All payments made to HairWebsitedesign are final and non-refundable.
– By purchasing our services, you acknowledge and agree to this refund and cancellation policy.

**2. Digital Services**
– Once the work on your digital service has commenced, including but not limited to website design, development, and running Google and Facebook ads, no refunds will be issued.
– Due to the nature of digital services, which involve substantial time, effort, and resource investment, we cannot offer refunds once the service has started.

**3. Cancellation Policy**
– If you wish to cancel your service before any work has begun, you must do so in writing within 24 hours of your purchase. A cancellation fee of 20% of the total service cost will be deducted from your refund.
– Cancellations requested after 24 hours from the time of purchase but before the commencement of work may be subject to a higher cancellation fee based on the extent of preparatory work completed.

**4. Google and Facebook Ads**
– As part of our digital marketing services, we run Google and Facebook ads on behalf of our clients. The nature of advertising services means that once ads are live, funds are allocated and spent in real-time.
– Therefore, we do not provide refunds for any ad spend or associated management fees once the ads have started running.

**5. Exceptional Circumstances**
– In exceptional cases, such as a proven error on our part that results in a failure to deliver the agreed services, we may consider partial refunds. Such refunds are at the sole discretion of HairWebsitedesign and will be evaluated on a case-by-case basis.
– Any approved refund will be processed within 30 days from the date of approval.

**6. Disputes and Resolution**
– We encourage open communication and will work with you to resolve any issues you may have with our services.
– Should you have any concerns or disputes regarding our services, please contact us at [contact email/phone number] to discuss and seek a resolution.

**7. Agreement**
– By engaging HairWebsitedesign’s services, you agree to this Refund and Cancellation Policy in full.
– We reserve the right to update or modify this policy at any time without prior notice. Any changes will be posted on our website, and it is your responsibility to review this policy periodically.

If you have any questions or need further clarification, please do not hesitate to contact our support team. Thank you for choosing HairWebsitedesign for your digital marketing and website design needs.

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This policy ensures clarity on our refund and cancellation processes, helping to set proper expectations for our clients while protecting our business operations.